Privacy legislation in Canada defines “personal information” broadly as any information about an identifiable individual. In general, personal information does not include business contact information, including your name, title or position, or business, telephone or facsimile number.
MFL is responsible under applicable privacy legislation for the personal information in our possession or control. This includes personal information we receive directly or indirectly from clients or other individuals. We have established policies and procedures with the objective of protecting personal information. All privacy matters for MFL are overseen by its Principal, Mahvish Mian, who can be reached at email@example.com.
The types of personal information we may collect about you include your name and home contact information, billing and account information, information relevant to a client’s legal matters and other information incidental to the provision of legal advice and services by our firm. Examples of the types of personal information we may collect include personal information about clients, directors, officers and employees of a client or other party, witnesses, beneficiaries, family members, adverse parties or parties-in-interest, shareholders, security holders, investors, potential investors or buyers, business partners, targets, competitors or customers of clients, pension plan members, or other parties who are individuals.
We may also collect information about your online interactions through our magnoliafamilylaw.com website and our other web-enabled extranet services (collectively, the “sites”), our email communications, and our online ads. We may collect this information for the following purposes: (i) to tailor content that we may send or show you; (ii) to authenticate you, enable access to information, and otherwise administer the sites; and (iii) for analytical purposes to better understand digital interactions with our firm.
MFL collects, uses and discloses personal information for the primary purpose of providing our clients with professional legal services and representation, including for the following purposes:
To the extent we enter into arrangements with service providers, agents and contractors to store, handle or process personal information on our behalf, such as for data processing, document storage software support or office services, our policy will be to require such parties by contractual or other means to provide comparable privacy protection while the information is processed or handled by them.
We will obtain a client’s consent to the collection, use and disclosure of personal information about the client, and the consent of other individuals where required by applicable privacy legislation. We assume that an individual has consented to our reasonable collection and use of personal information consistent with the purposes for which the information was given, when the individual initiates contact with us or voluntarily provides personal information to us. We also assume that clients who retain us, or individuals involved in proceedings or matters opposite or adverse to our clients, consent to the reasonable collection, use and disclosure of their personal information by our professionals and agents for purposes of our representation or provision of legal advice to our clients and the conduct of the transactions or proceedings involving our clients.
We do not collect, use or disclose personal information without consent unless authorized or required by law to do so, such as in the following circumstances:
As practicing lawyers, we are subject to professional and ethical obligations, and we do not disclose personal information subject to solicitor-client privilege unless the privilege is lawfully waived or we are required by law to do so.
We collect personal information by fair and lawful means and, wherever appropriate, directly from the individual. Wherever possible, we limit the amount of personal information we collect, use or disclose to that necessary and appropriate to provide our legal services, advice and representation and to operate our firm business. We limit the personal information we collect and use for client relationship and development purposes to contact information and information about preferences provided by the individual.
We keep records of the work performed and services provided by us in accordance with applicable regulatory requirements and professional standards. These records may include personal information. Our records are stored with safeguards against inappropriate or unauthorized access (see Safeguards).
In order to provide clients or subscribers with a professional level of service and to maintain appropriate contact preferences, we may ask you to update your personal information, contact information or preferences from time to time, and we provide an ongoing opt-out opportunity by link or hard copy with all publications, invitations and notices. Clients are encouraged to contact their lawyer to update the personal information we maintain in our client files.
We protect personal information in our files and document management systems from loss, misuse, unauthorized access and alteration by using physically secure facilities, password protection, standard security practices and tools, and well defined internal policies and practices.
Individual clients may review any personal information concerning themselves we have on file in our offices by contacting their lawyer. Individuals who are not clients may request access to personal information we hold about them by written request to:
Mahvish Mian – Principal
Magnolia Family Law Professional Corporation
137 Berkeley Street
Toronto ON M5A 2X1
We will provide access to such personal information, subject to exceptions stipulated or required by applicable privacy legislation. Examples of such exceptions include information protected by solicitor-client privilege, information generated in the course of a formal dispute resolution process, information about another individual where disclosure would reveal confidential commercial information, or information disclosed to the police or other lawful authorities where we are otherwise required to withhold disclosure. If you are concerned about the access we have provided or wish to advise us of inaccuracies in the information, you may contact MFL’s Principal (see contact details above).
MFL will respond to complaints from individuals or questions about our compliance with this policy and with applicable privacy laws. We will investigate and attempt to resolve all complaints. To challenge our compliance with this policy, or if you have any questions or concerns about your privacy and our role in protecting it, please contact MFL’s Principal (see above for contact details).
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